Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information you provide to us

• Contact & project details — your name, email address, and the messages or project requirements you submit through our contact, demo request, or quote forms.
• Billing information— when you purchase a plan, our payment processor collects the details needed to complete the transaction (see “Payment Processing” below).
• Account & project content — materials you share with us during a project, such as brand assets, copy, logins to third-party services, and feedback.

Information collected automatically

• Usage & device data — IP address, browser type, device information, pages viewed, referring URLs, and timestamps, collected through cookies and similar technologies.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or demos;
• Deliver, maintain, and improve our Services;
• Process payments and send invoices and receipts;
• Communicate with you about projects, updates, and support;
• Operate, secure, and analyze the performance of the Site;
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not use the content you share with us for any purpose other than delivering your project.

3. Legal Bases for Processing

Where the GDPR or similar laws apply, we process your personal data on the basis of: (a) your consent; (b) the performance of a contract with you; (c) our legitimate interests in operating and improving our business; and (d) compliance with legal obligations.

4. Cookies & Analytics

We use cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how visitors use the Site. We may use privacy-respecting analytics tools to measure traffic and improve content. You can control or disable cookies through your browser settings; some features of the Site may not work properly without them.

5. Payment Processing

Payments are processed securely by Stripe. When you make a purchase, your payment details (such as card number) are submitted directly to Stripe and are not stored on our servers. Stripe's handling of your information is governed by its own privacy policy, available at stripe.com/privacy. We receive limited transaction information (such as confirmation status and the last four digits of your card) to manage your order.

6. How We Share Information

We share personal information only as needed and as described below:

• Service providers — payment processors, hosting, analytics, and email providers that perform services on our behalf and are bound to protect your information.
• Legal & safety — when required by law, subpoena, or to protect the rights, property, or safety of WebBuilderPro, our clients, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

7. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.

8. Data Security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, update, delete, or restrict the use of your personal information, to object to certain processing, to data portability, and to withdraw consent at any time. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have specific rights, including the right not to be discriminated against for exercising them. To make a request, contact us using the details below; we may need to verify your identity before responding.

10. Third-Party Links

The Site may contain links to third-party websites or services that we do not operate. We are not responsible for their content or privacy practices, and we encourage you to review their policies.

11. Children's Privacy

The Site and Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. International Visitors

We may process and store information in countries other than your own. Where we transfer personal data across borders, we take steps to ensure appropriate safeguards are in place as required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the Site or by other reasonable means. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at privacy@webbuilderpro.org.